After a slow start to the  year business confidence seems to be slowly growing and my diary is looking quite heathy.  Being at the bottom of the food chain and dependent for most of my work on larger training companies I work hard to deliver entertaining and informative courses.

Over the past six months I have taken on work from a couple of companies who could not care less. They treat clients and trainers with equal contempt, luring customers onto courses by offering ridiculously low prices and stuffing 25 or more delegates into the cheapest classroom they can find. They fail to provide even a coffee break for delegates and hammer the trainers on their fees.

I will not be working for these companies again, and urge anyone looking for training to ask the vendor about their facilities and maximum class sizes. A nice environment and small classes cost more but offer delegates a more enjoyable and positive learning experience.